The aviation regulator today made a forceful statement regarding a drunk man who urinated on a woman passenger on an Air India flight and then left.
New Delhi: The aviation regulator today made a forceful statement regarding a drunk man who urinated on a woman passenger on an Air India flight and then left the scene without any action, calling Air India’s response to the event “unprofessional” and responsible for a “systemic failure.”
The Directorate General of Civil Aviation asked the airline’s top executives, the pilot, and the flight crew to provide an explanation within two weeks.
On November 26, a drunk passenger on an Air India flight from New York to Delhi allegedly opened a zipper and urinated on a fellow business class passenger. Unfortunately, the passenger was allowed to leave without any questions. The woman wrote a letter to N Chandrasekaran, group chairman of Air India; after that, Air India filed a police report many weeks later.
The concerned airline’s actions appear to be improper and have caused a systemic failure. It appears to have no understanding of the legal requirements outlined in the applicable Aircraft Rules of 1937, the Civil Aviation Requirements on “Handling of Unruly Passengers,” the Cabin Safety Circular, the Air India Operations Manual, the Air India Safety and Emergency Procedure Manual, and the Air India Quick Reference Handbook, according to a statement from the DGCA.
In light of this, the DGCA has sent “Show Cause” letters to the Accountable Manager of M/s Air India, the Director of in-flight Services of M/s Air India, as well as to each pilot and member of the cabin crew who was on that flight, asking them to explain why enforcement action shouldn’t be taken against them for violating regulatory requirements.
“However, they have been asked to submit a report in two weeks time to the DGCA, and based on that, further action will be taken,” the statement said.
