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Delhi: CM Kejriwal led-govt to roll out app-based premium bus service

By Priyanka Verma 
Updated Date

New Delhi: The people of Delhi will now be able to enjoy the premium bus service as well. At the same time, the Kejriwal government has taken a historic decision to start premium buses on the roads of Delhi. In this episode, a high committee meeting was held on Wednesday under the chairmanship of Chief Minister Arvind Kejriwal to implement the Delhi Motor Vehicle Licensing of Aggregators (Premium Buses) scheme. This scheme will encourage car users to move towards premium public transport. Also, promotion of premium bus services will also help in reducing pollution and intra-city trips.

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In this meeting, Chief Minister Arvind Kejriwal said that our aim is to encourage all such people who travel intracity everyday. Under the app-based aggregator scheme, all buses equipped with modern facilities will run. All buses will be air-conditioned, CNG or electric, complying with BS-6 standards. Under this scheme, all buses joining after January 1, 2024 will be electric only. All buses will be for seating only, with app support, CCTV and panic buttons etc. One will connect with Delhi app for booking rides and making digital payments.

In a series of tweets, Kejriwal wrote, ‘How to use the existing fleet of buses in Delhi most efficiently? How many more buses do we need? How to integrate all modes of transport. Today, I discussed the route rationalization proposal with senior officials of the Transport Department. We will soon seek public response on this. He added, ‘We want to provide premium bus service of good quality so that people can use public transport instead of their private vehicles. Discussed app based bus service with Transport Department. Public opinion will be sought on this also.

CM Kejriwal said that buses will bring a change in the transport system of Delhi. All buses will be BS-VI compliant air-conditioned CNG or electric buses only. Under this scheme, all the buses included after January 1, 2024, will be electric only. Tickets for these buses will be made available through mobile and web-based applications. The fare and route of buses will be clearly shown on the app. Apart from this, there will be only seating area in the buses, there will be no standing passengers to avoid overcrowding. Where CCTV cameras will be installed in all the buses to ensure the safety of the people. There will also be a panic-button feature on the app. Buses for bus route search, ride booking and digital payments will be done with One Delhi app.


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Each aggregator licensed under the scheme will operate and maintain a minimum fleet of 50 premium buses to be commissioned within 90 days.

Route mapping

The aggregator will be able to determine the routes on which the vehicles will ply. Such routes will be notified on mobile or web-based application. The Aggregator shall notify the Transport Department while starting a new route or modifying/terminating any route. 7 days prior notice will be given to the Transport Department and the general public before making any changes in the existing routes.

Fares and tickets

The aggregators will be able to determine the fare for the route destinations. The fare will be displayed on the mobile and web-based application. Passengers will be able to get tickets only through mobile and web-based application facilities and no physical ticket will be issued.

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Passengers will get these facilities

– There shall be adequate seating area for each passenger (no passenger shall stand)
– Panic button will be mandatory on mobile application and web-based application
– Each vehicle active during the journey will have at least 2 CCTV cameras
– Aggregator can run mini/MIDI or standard size buses
– Transport/Police helpline number (42400400) will be displayed
– Bus feed will be integrated with One Delhi app for searching buses/routes, booking rides and making digital payments.


All buses must have valid insurance, fitness certificate, fire extinguisher, first aid kit and valid PUC. The new buses procured for induction after notification of the scheme will be only BS-6 compliant AC CNG/Electric buses. Under this scheme, all the buses included after January 1, 2024, will be electric only. CNG buses operated by aggregators shall not be more than 3 years old.

– The aggregator will provide adequate night parking space for all the buses.
– Aggregators will not be allowed to park vehicles in public places.

Use of Bus Queue Shelter

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Aggregator and permit holder passengers will have to pick and drop only at notified bus queue shelters. Fee for use of Bus Queue Shelter will be paid separately. Any additional halting station will be made available through a single window mechanism set up by the Transport Department.

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