New Delhi: The Delhi government on April 16 appointed ten Indian Administrative Service (IAS) officers as ‘nodal officers’ for COVID-19 hospitals, directing them to work from the health care facility they have been assigned to.
“The officers will be overall in-charge of the COVID-19 hospital assigned to them and will exercise general superintendence, directions and control over the functioning of the hospital,” an order issued by the health department read.
Delhi’s Deputy Chief Minister Manish Sisodia, who has been appointed as the “nodal minister” for COVID-19 management in the national capital, said the step will ensure better patient management and quick decision making. “Each officer shall be stationed at their respective hospital and ensure a robust and effective public grievances system also,” he tweeted.
To ensure better patient management and quick decision making, 10 IAS officers have been appointed as nodal officers for Delhi govt Covid Hospitals. Each officer shall be stationed at their respective hospital and ensure robust and effective public grievances system also.
— Manish Sisodia (@msisodia) April 16, 2021
To note, the name and contact number of the nodal officer will be displayed at prominent places in the hospital. These IAS officers can also take assistance of staff from their original office, according to the order.
“The nodal officer will be responsible for efficient and effective handling of telephone lines, call centre and complaint centre pertaining to their hospital,” the official order read.