Indian Railway catering and Tourism corporation Limited (IRCTC) will resume its e-catering services from Feb 1, 2021. The e-catering services were discontinued nearly a year back due to the outbreak of COVID-19 pandemic in India. The e-catering service was started by the IRCTC in 2014 and is available on the IRCTC website and on ‘Food on Track’ app.
“The e-catering service discontinued by Indian Railways during the COVID crisis is now going to be resumed at selected stations from February 1. The service will be launched keeping all security-related rules in check to provide better and preferred catering for the passengers,” the Ministry of Railways tweeted in Hindi.
In the first phase of reopening, the e-catering services will begin at 62 stations across India including New Delhi, Lucknow, Bhopal, Patna, Surat, Ahmedabad, Pune, Howrah, Vijayawada, Ernakulum, Ujjain and Panvel.
How to order e-catering services:
1. Passengers can avail the e-catering services through www.ecatering.irctc.com.
2. E-catering orders through telephone are also being restored shortly. Passengers can avail the service by dialing 1323.
3. Passengers can also download the IRCTC app called ‘Food on Track’ to avail the service on the go.
4. For the convenience of passengers, the option of ‘Cash on Delivery’ has also been restored.
It must be noted that the Railways will currently only serve ‘Ready to Eat’ meals on trains to ensure safety of all passengers.