1. Home
  2. Business
  3. Major relief to air passengers! Airlines can’t charge for issuance of boarding passes at check-in counter

Major relief to air passengers! Airlines can’t charge for issuance of boarding passes at check-in counter

By Ruchi Upadhyay 
Updated Date

New Delhi: Big decision of Centre in view of major relief to air travelers. The Civil Aviation Ministry on Thursday said airlines cannot impose additional fees while issuing boarding passes to air passengers at check-in counters. At present, India’s largest airline IndiGo charges a fee if a passenger asked for a boarding pass at the check-in counter.

Also Read :- Mumbai-Guwahati IndiGo flight reports ‘Engine Stall Warning’ as passing jet aircraft creates ‘wake-turbulence’

“It has come to the notice of MoCA (Ministry of Civil Aviation) that airlines are charging an additional amount for issuing boarding passes from the passengers,” the ministry said on Twitter and said this additional amount is not in accordance with the instructions as per the provisions of Aircraft Rules, 1937.

The airline further said, “In view of the above, the Airlines are advised not to charge any additional amount for issuing boarding passes at the airport check-in counters, as the same cannot be considered within the ‘tariff’ as provided under Rule 135 of the Aircraft Rules, 1937. This has the approval of Competent Authority.”

Currently, some airlines are charging an additional Rs 200 for issuing boarding passes if not done web check-in.

The Ministry of Civil Aviation further said the airlines are advised not to charge any additional amount for issuing boarding passes at the airport check-in counters, as the same cannot be considered within the ‘tariff’ as provided under Rule 135 of the Aircraft Rules, 1937. “This has the approval of Competent Authority,” the aviation ministry said in a series of tweets.

Also Read :- Tata Sons-backed Air India plans to improve customer services as it faces consumer complaints
Further reading:
For the latest news and reviews, follow us on Facebook, YouTube and Twitter पर फॉलो करे...