New Delhi: An attempted ransomware attack on budget carrier SpiceJet has come to the fore on Wednesday, May 25. Some SpiceJet systems have faced an attempted ransomware attack on Tuesday night. Due to this attack, many flights this morning have been affected.
“Certain SpiceJet systems faced an attempted ransomware attack last night that impacted and slowed down morning flight departures today. Our IT team has contained and rectified the situation and flights are operating normally now,” the airline tweeted on Wednesday morning.
#ImportantUpdate: Certain SpiceJet systems faced an attempted ransomware attack last night that impacted and slowed down morning flight departures today. Our IT team has contained and rectified the situation and flights are operating normally now.
— SpiceJet (@flyspicejet) May 25, 2022
Several people said they were left waiting at the airport or stranded inside the plane with no updates from the airline. “At airport since 5 am, no proactive notifications for the delay when the attack attempt was detected at night,” one person wrote on Twitter in a sentiment echoed by hundreds of other SpiceJet passengers who say they have been stuck for hours.
Meanwhile, last week, some SpiceJet flights were held up at the Delhi airport for some time due to a delay in daily payment to the Airports Authority of India (AAI) by the airline, sources said. The airline spokesperson had said a software glitch had led to a delay in the daily payment.
“Due to a technical glitch in SAP, the automatic daily payment could not be processed,” a SpiceJet spokesperson had said.
“The same is being made manually to AAI which has been apprised of the issue. SpiceJet’s flight operations are now continuing normally,” the spokesperson added.