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Twitter to appoint grievance redressal officer within 8 weeks

By Saima Siddiqui 
Updated Date

New Delhi: Twitter showed its commitment to comply with country’s new IT rules, as the micro-blogging site on Thursday informed the Delhi high court that it will try to appoint a grievance redressal officer within 8 weeks.

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Twitter Inc’s India unit has appointed an interim chief compliance officer and will soon designate two other executives for the time being to comply with the country’s new IT rules, the social media giant said in a court filing.

Twitter has posted job openings for all three positions, the company added.

The high court had previously expressed displeasure over Twitter delaying the appointment of grievance redressal officer.

It had said that Twitter is in defiance of the law for not appointing the grievance officer as necessitated under new IT rules.

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India’s new IT rules which became effective end-May are aimed at regulating content on social media firms and making them more accountable to legal requests for swift removal of posts and sharing details on the originators of messages.

In recent weeks, as acrimony grew between New Delhi and Twitter, police have filed at least five cases against the company or its officials, including some related to child pornography and a controversial map of India on its career page.

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