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Hyderabad: A horrifying incident unfolded in Hyderabad when a family reported finding a dead lizard in the chicken biryani they ordered from the local Bawarchi Hotel through food delivery platform, Zomato. The incident, which has since been widely circulated on social media, has sparked widespread outrage over the serious oversight in food safety and hygiene.
The bizarre incident unfolded at the Bawarchi Hotel near Hyderabad RTC Cross Road. Vishwa Aditya from DD Colony, Amberpet had placed an online order for chicken biryani, only to discover an unwelcome addition—a dead lizard. The disturbing visuals, captured in a video, have since surfaced on the internet, leaving viewers in disbelief.
The viral footage display family members holding a plate filled with rice, with nothing but a black lizard lying lifeless in it. Even the packaging from ‘Bawarchi’ was documented and shared along with the footage.
హైదరాబాద్ ఆర్టీసీ క్రాస్ రోడ్ లోనీ బావర్చి హోటల్లో చికెన్ బిర్యానిలో ప్రత్యక్షమైన బల్లి
అంబర్పేట డిడి కాలనీ కి చెందిన విశ్వ ఆదిత్య ఆన్లైన్లో జొమాటోలో చికెన్ బిర్యానికి ఆర్డర్
జొమోటో బాయ్ తీసుకువచ్చిన చికెన్ బిర్యానిలో బల్లి వచ్చిందని కుటుంబ సభ్యుల ఆరోపణ
బావర్చి యాజమాన్యం… pic.twitter.com/5h0x1fltiQ
— Telugu Scribe (@TeluguScribe) December 2, 2023
Interestingly, this is not the first time that Chef Restaurant has faced such an allegation. In May 2022, Greater Hyderabad Municipal Corporation (GHMC) officials raided the same establishment following a complaint by a BJP councilor who claimed to have found a lizard in the biryani she ordered from the restaurant.
This incident draws attention to quality control measures in the food delivery industry. With the responsibility of ensuring the safety and hygiene of food delivered to customers’ doorsteps, the role of both restaurants and delivery platforms has come under question. Responding to the incident, Zomato Care said, ‘We have identified the issue and have spoken to the customer. We take this very seriously and are working on appropriate next steps.
This incident is a reminder of how important it is for food businesses to maintain rigorous hygiene standards. As consumers, the right to safe and hygienic food is non-negotiable. For the food industry, this is a call to action – to ensure such a tragic event never happens again.
